Intent Match by Flybits
Banks can now deliver the most relevant solutions at critical moments, by empowering customers to guide their own journey through adaptive, personalized experience design.
Personalization begins with customer participation
Flybits' Intent Matching prompts customers to understand what they need in the moment, delivering timely, relevant content, recommendations and experiences. This personalized approach boosts customer engagement, satisfaction and loyalty while giving banks the intelligence to drive loyalty and profitability.
Lydia Use Case Image* below
True personalization begins with customer participation
Show Up at Critical Life Moments
Whether it’s applying for a first credit card, buying a home or planning for retirement, deliver the right offers, services and support across all key milestones, when your customers need them.
Leverage Intelligent Customer Data
Integrate and activate multiple data sources to gain a deeper understanding of your customers. Deliver hyper-relevant experiences that drive ROI.
Future-Proof Your Relationship
Create a banking relationship that evolves with your customer, offering solutions that anticipate their future needs and desires.
Apply Intent Match to Any Use Case
Rapidly scale this user prompt feature to any use case journey with our no-code templates and journeys.
Results with Flybits
M
Increase in revenue / experience / 1M users
0 %
Increase in customer engagement
0 M
Reduction in cost / experience / 1M users
Leading the industry
- FINOVATE
Best of Show Finovate Spring 2023
- FROST & SULLIVAN
Best Practices Award Customer services in Financial Services, 2021
- FINTECH AMERICAS
Fintech Award for Data & Analytics 2022
- TECHNOLOGY INNOVATORS
Top 50 List of Artifiical Intelligence CEOs 2020
- ENTREPRENEUR
Tech Innovation Awards AI Solution of the year 2021
- THE GLOBE AND MAIL
Report on Business Canada’s Top Growing Companies, 2021
Leading the industry
- FINOVATE
Best of Show Finovate Spring 2023
- FROST & SULLIVAN
Best Practices Award Customer services in Financial Services, 2021
- ENTREPRENEUR
Tech Innovation Awards AI Solution of the year 2021
- FINTECH AMERICAS
Fintech Award for Data & Analytics 2022
- TECHNOLOGY INNOVATORS
Top 50 List of Artifiical Intelligence CEOs 2020
- THE GLOBE & MAIL
Report on Business Canada’s Top Growing Companies, 2021
“For decades, payments and loyalty executives have struggled to build merchant-funded offers programs due to operational challenges and delivery delays. Today, the technology has caught up, and the market is more ready than ever to make these programs a reality.”
Mike Henry
Former EVP & Chief Data Officer, Scotiabank
Some of the top brands we work with
Talk to our solutions team to learn more
Boost card spend with targeted, personalized merchant offers today. Speak with our team.
- FINTECH AMERICAS
Fintech Award for Data & Analytics 2022
- TECHNOLOGY INNOVATORS
Top 50 List Artifiical Intelligence CEOs
- ENTREPRENEUR
Tech Innovation Awards AI Solution of the year 2021
- THE GLOBE AND MAIL
Report on Business Canada’s Top Growing Companies, 2021