Intent Match by Flybits

Banks can now deliver the most relevant solutions at critical moments, by empowering customers to guide their own journey through adaptive, personalized experience design.

Personalization begins with customer participation

Flybits' Intent Matching prompts customers to understand what they need in the moment, delivering timely, relevant content, recommendations and experiences. This personalized approach boosts customer engagement, satisfaction and loyalty while giving banks the intelligence to drive loyalty and profitability.

Lydia Use Case Image* below

Flybits Merchant Portal - How it works

True personalization begins with customer participation

Show Up at Critical Life Moments

Whether it’s applying for a first credit card, buying a home or planning for retirement, deliver the right offers, services and support across all key milestones, when your customers need them.

Leverage Intelligent Customer Data

Integrate and activate multiple data sources to gain a deeper understanding of your customers. Deliver hyper-relevant experiences that drive ROI.

Future-Proof Your Relationship

Create a banking relationship that evolves with your customer, offering solutions that anticipate their future needs and desires.

Apply Intent Match to Any Use Case

Rapidly scale this user prompt feature to any use case journey with our no-code templates and journeys.

Results with Flybits

M
Increase in revenue / experience / 1M users
0 %
Increase in customer engagement
0 M
Reduction in cost / experience / 1M users

Leading the industry

  • Award logo: Finovate Spring Best of show 2023
    FINOVATE

    Best of Show
    Finovate Spring
    2023

  • Frost & Sullivan Award for Best Practices in Customer Experience in the Financial Services category of the 2021 report
    FROST & SULLIVAN

    Best Practices Award
    Customer services
    in Financial Services, 2021

  • FA Award icon
    FINTECH AMERICAS

    Fintech Award
    for Data & Analytics
    2022

  • top50AIAI2020 icon
    TECHNOLOGY INNOVATORS

    Top 50 List of Artifiical
    Intelligence CEOs
    2020

  • ENTREPRENEUR

    Tech Innovation Awards
    AI Solution of the year
    2021

  • The Globe & Mail 2020 Report on Business Award logo
    THE GLOBE AND MAIL

    Report on Business
    Canada’s Top Growing
    Companies, 2021

Leading the industry

  • Award logo: Finovate Spring Best of show 2023
    FINOVATE

    Best of Show
    Finovate Spring
    2023

  • Frost & Sullivan Award for Best Practices in Customer Experience in the Financial Services category of the 2021 report
    FROST & SULLIVAN

    Best Practices Award
    Customer services
    in Financial Services, 2021

  • 2021 Tech Innovation Awards
    ENTREPRENEUR

    Tech Innovation Awards
    AI Solution of the year
    2021

  • FA Award icon
    FINTECH AMERICAS

    Fintech Award
    for Data & Analytics
    2022

  • top50AIAI2020 icon
    TECHNOLOGY INNOVATORS

    Top 50 List of Artifiical
    Intelligence CEOs
    2020

  • The Globe & Mail 2020 Report on Business Award logo
    THE GLOBE & MAIL

    Report on Business
    Canada’s Top Growing
    Companies, 2021

“For decades, payments and loyalty executives have struggled to build merchant-funded offers programs due to operational challenges and delivery delays. Today, the technology has caught up, and the market is more ready than ever to make these programs a reality.”

Image of Mike Henry

Mike Henry

Former EVP & Chief Data Officer, Scotiabank

Some of the top brands we work with

Talk to our solutions team to learn more

Boost card spend with targeted, personalized merchant offers today. Speak with our team.

  • FA Award icon
    FINTECH AMERICAS

    Fintech Award for Data & Analytics 2022

  • top50AIAI2020 icon
    TECHNOLOGY INNOVATORS

    Top 50 List Artifiical Intelligence CEOs

  • Tech-Innovation-Awards-2021 icon
    ENTREPRENEUR

    Tech Innovation Awards AI Solution of the year 2021

  • 2020-CTGC-winners-logo icon
    THE GLOBE AND MAIL

    Report on Business Canada’s Top Growing Companies, 2021