Flybits Concierge

Exceed customer expectations with proactive experiences throughout their journey that adapt to their changing needs.

Flybits Concierge

Exceed customer expectations with proactive experiences throughout their journey that adapt to their changing needs.

What Is Concierge?

Flybits Concierge powers an intelligent digital experience that adds meaningful value for your customers across your digital channels. Leveraging contextual data to create micro-personalization, Concierge enables you to achieve any use cases, from delivering offers at the optimal moment when your customer is most likely to redeem to proactive outreach and education to inform and inspire customers, ultimately increasing their lifetime value.

How It Works...

Define your integration.

Flybits Concierge can be integrated into your mobile channels in one of two ways. Choose from a turnkey widget that can be quickly installed in your existing apps to offer a robust customer experience, or a flexible application that you can fully customize to your unique design, allowing you to offer a tailor-made experience for your customers.

Add the SDKs.

We offer native Android and iOS SDKs, along with an SDK for Javascript. Once you’ve selected and installed the SDKs in your product, you’re ready to start customizing Concierge.

Design Concierge.

If you’ve chosen the turnkey solution, it takes just minutes to set up how you want your customers to access Concierge in your app and what color palette you want Concierge to display. 

If you want full control of the UX and UI of Concierge, you simply work with your designers and developers to create a one-of-a-kind implementation. 

Once you've finished designing Concierge, you can start using Experience Studio to create micro-personalized experiences for your customers.