Flybits Partners with Hitachi Solutions Create to Revolutionize Banking Personalization in Japan

Hitachi solutions partners with Flybits

Flybits Partners with Hitachi Solutions Create to Revolutionize Banking Personalization in Japan

Flybits is pleased to announce our collaboration with Hitachi Solutions Create in Japan. This collaboration brings Flybits’ award-winning personalization solutions to financial institutions across Japan, revolutionizing how institutions use data to power the digital banking experience.

Enhancing Banking Experiences Through Data and AI

With this partnership, financial institutions in Japan can now harness Flybits’ cutting-edge technology to deliver next-generation personalized banking capabilities. By integrating Flybits’ advanced platform with Hitachi Solutions Create’s extensive expertise, banks can anticipate customer financial needs more accurately than ever before. This is achieved through the seamless fusion of banking data and customer intent data, enabling a highly personalized and context-aware approach to customer engagement.

Optimizing Customer Engagement

The combined capabilities of Flybits and Hitachi Solutions Create allow financial institutions to focus on pivotal customer moments, optimizing engagement and enhancing the effectiveness of product cross-selling. Customers will benefit from highly relevant offers, timely information, and personalized experiences tailored to their unique contexts, preferences, and priorities.

“Partnering with Hitachi Solutions Create allows us to bring a new level of personalization to financial institutions in Japan. By merging our expertise in contextual data intelligence with Hitachi’s robust IT solutions, we’re enabling banks to move beyond generic service delivery to truly understanding and anticipating their customers’ needs in real-time. This collaboration is about more than just enhancing banking experiences; it’s about setting a new standard for customer engagement that drives deeper relationships, loyalty, and significant business growth.” said Chris Pinkerton, Chief Growth Officer at Flybits.

Transforming Customer Relationships

Seiji Yoshimura, Executive Officer of Hitachi Solutions Create, expressed enthusiasm about the partnership: “We are delighted to partner with Flybits, an expert in digital value creation and customer experience innovation for financial institutions. Flybits is a leading company in the field of data analytics and personalized customer experience, and we are confident that their expertise and innovative approach will bring tremendous value to the businesses of financial institutions in Japan. Through this partnership, financial institutions will be able to build deeper relationships with their customers and better understand their needs, leading to greater customer satisfaction and maximized business results.”

The Future of Banking in Japan

This partnership underscores a commitment to transforming the banking landscape in Japan. By leveraging Flybits’ platform through Hitachi Solutions Create, financial institutions are well-positioned to elevate their customer engagement strategies, driving both customer satisfaction and business growth.

For more information about Flybits’ partnership with Hitachi Solutions Create and how it can benefit financial institutions, please contact

About Hitachi Solutions Create:

Hitachi Solutions Create, a Hitachi Group company, provides IT solutions under the Hitachi Digital Systems & Services business. We have built mission-critical systems in a variety of fields, including finance, economic and social infrastructure, manufacturing and distribution. Our strength lies in our ability to provide solutions that use our expertise and combine a wide range of products and services.

About Flybits:

Flybits revolutionizes how financial institutions deliver personalization. Their award-winning framework simplifies the connection between financial institutions, their data, and their customers. Flybits’ platform accelerates the delivery of critical use cases with minimal IT intervention, empowering digital teams to seamlessly deliver data-led insights across all channels. Supported by leading fintech investors including Point72 Ventures, Mastercard, Citi Ventures, TD Bank Group, and Information Venture Partners, Flybits has offices in New York, London, and Toronto.

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