Q2 Customers Now Have Access to Enhanced Digital Banking Capabilities with Flybits

To remain competitive, financial institutions must offer more meaningful and valuable digital banking capabilities and experiences for their customers. This begins with a better understanding of your customers and having the data to support this understanding.

The vast majority of financial institutions tend to operate with a ‘rear-view mirror’ view of their customers to deliver personalization in their digital channels. Looking at the past to predict the future.  This approach reveals a significant customer blind spot – an understanding of the future intent of their customers and knowing the moments that matter the most to them. Making it challenging to offer the right capabilities and truly relevant experiences. 

Flybits’ recent integration with Q2’s Digital Banking Platform now empowers FI’s to overcome these data blind spots and fully leverage their customer data, while adding new customer intent data to the mix. This helps deliver tailored experiences, boost customer satisfaction, and drive revenue growth.

Flybits Solutions Now in Q2 Marketplace

Experience Studio by Flybits: Quickly create, design, and launch relevant, data-informed experiences across your digital channels. Transform customer engagement by providing the digital capabilities your customers and members demand while personalizing the content they receive. With a library of banking use cases, you can elevate your digital banking experience, tailoring content to each individual’s saving, investing, and financial goals.

• Access 200+ Proven Financial Use Cases: Flybits offers a curated library of financial experience templates that have been tested and proven with FIs worldwide. Use these templates to quickly enhance your digital banking capabilities and drive business results.
• Launch Use Cases in Days, Not Months: By combining Q2 banking data with Flybits’ innovative solutions, implementation costs and time are drastically reduced. Unlike traditional solutions that may take months to implement, this integration enables Q2 customers to go live within days, accelerating innovative personalization.
• Real-Time Customer Input: Our approach goes beyond traditional personalization tools by incorporating predictive intelligence, journey orchestration, and customer input. The result is a level of personalization comparable to an in-person experience with a bank teller. By understanding customers on a deeper level, FIs can deliver experiences that resonate and drive loyalty.