BCI SUMMIT | April 27, 2022

From personalization to consent-based participation

How Financial Service institutions should use AI & Data science for the next generation of Customer Experience design.

To maintain a competitive advantage, banks must meet customers’ rising expectations by delivering experiences that are relevant, timely and add true value to their lives. An AI-first approach to customer engagement enables financial institutions to reap tremendous gains and unlock new revenue streams, while delivering everyday value to customers.

What are the new rules of engagement for the bank of the future and how can AI and data science be leveraged to produce the next generation of great customer experience design?

BCI Social

Join us for this invite-only event to participate in collaborative discussions, knowledge sharing and networking.


Wednesday, April 27


6:00pm – 9:00pm ET


21 West 46th Street, New York, NY 10036


6:00 – 6:30


6:30 – 7:10

Panel 1: Revolutionizing customer engagement in banking

7:10 – 7:30

Flybits presentation

7:30 – 8:10

Panel 2: Maximizing user satisfaction with AI

8:10 – 9:00


Ask Flybits

Let our team show you how the Flybits platform can deliver next-level customer engagement with AI-driven insights and personalized recommendations. Register your interest here and one of our team members will be in touch to schedule a demo and answer any questions.

Flybits is the leading customer experience platform for the financial services sector, delivering personalization at scale. With the most advanced capabilities in the market, its enterprise-level solution brings relevant content, products, offers, and information to a bank’s digital channels based on what each individual customer needs in the moments that matter. With Flybits, banks are able to design, launch, and measure data-driven consumer experiences that deliver the right information to the right customer at the right time, while preserving their privacy.

Check back after the event to explore the photo gallery and read our takeaways from the event.

Meet our team


Hossein Rahnama

Founder & CEO


Gerti Dervishi

Chief Growth Officer


Paul Franc

VP of Growth


Jannine Krish

VP of Marketing


Sean Frigault

VP of Customer Success


Sauvnish Bains

Chief of Staff