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BCI SUMMIT | April 27, 2022
From personalization to consent-based participation
How Financial Service institutions should use AI & Data science for the next generation of Customer Experience design.
To maintain a competitive advantage, banks must meet customers’ rising expectations by delivering experiences that are relevant, timely and add true value to their lives. An AI-first approach to customer engagement enables financial institutions to reap tremendous gains and unlock new revenue streams, while delivering everyday value to customers.
What are the new rules of engagement for the bank of the future and how can AI and data science be leveraged to produce the next generation of great customer experience design?
Join us for this invite-only event to participate in collaborative discussions, knowledge sharing and networking.
Date:
Wednesday, April 27
Time:
6:00pm – 9:00pm ET
Location:
21 West 46th Street, New York, NY 10036
Agenda
6:00 – 6:30
Networking
6:30 – 7:10
Panel 1: Revolutionizing customer engagement in banking
7:10 – 7:30
Flybits presentation
7:30 – 8:10
Panel 2: Maximizing user satisfaction with AI
8:10 – 9:00
Networking
Ask Flybits
Let our team show you how the Flybits platform can deliver next-level customer engagement with AI-driven insights and personalized recommendations. Register your interest here and one of our team members will be in touch to schedule a demo and answer any questions.
Flybits is the leading customer experience platform for the financial services sector, delivering personalization at scale. With the most advanced capabilities in the market, its enterprise-level solution brings relevant content, products, offers, and information to a bank’s digital channels based on what each individual customer needs in the moments that matter. With Flybits, banks are able to design, launch, and measure data-driven consumer experiences that deliver the right information to the right customer at the right time, while preserving their privacy.
Check back after the event to explore the photo gallery and read our takeaways from the event.
Meet our team
Hossein Rahnama
Founder & CEO
Gerti Dervishi
Chief Growth Officer
Paul Franc
VP of Growth
Jannine Krish
VP of Marketing
Sean Frigault
VP of Customer Success
Sauvnish Bains
Chief of Staff