Home buying
Create a better home buying experience on your digital channels
Deliver pre-approvals, step-by-step guidance, and real-time status updates to help your customers buy a home.
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Here’s how you can stay top of mind throughout the home buyer journey.
Onboard first-time home buyers
When choosing a lender, first-time home buyers look for exceptional customer experience over the bank that can offer rates. With friendly nudges, you can ease customers along the application process.
Encourage the purchase of add-on products
Being in the moments that matter with personalized offers, such as creditor insurance, can boost application conversions 1.5 to 2x higher.
Send real-time notifications on loan applications
When customers are provided real-time access to their loan status, their satisfaction score increases by 140 points on average.
Mortgages take about 44 days to close and require 25+ employees to review over a hundred pages of documentation. This creates expenses exceeding $8k per loan