Capabilities

Flybits platform overview

Flybits is a contextual engagement platform that orchestrates between the systems an enterprise already runs and the moments its customers experience. It brings disparate data together, resolves it against live context, and provisions a prioritized experience to the digital channels and systems that are already in production.

It is not a channel of its own and not a replacement for a system of record. Data is consulted where it lives rather than aggregated into another repository, and delivery happens inside your app, your console, or the messaging infrastructure you already use.

The output can be a piece of curated content, a dynamic UI section, a notification, a webhook to another system, or an agent that completes a task. Same platform, same context, different surface.

UNIFIED SCHEMA
01
Scalable data foundation
Connect the systems you already run and build context from them in place. Unified schemas are organized around business units and use cases, abstracting away the source, while identity, access and governance are enforced on every connection — real-time ingestion and on-demand fetch mean data is consulted, not duplicated.
NO-CODE DESIGN
02
Intelligence and orchestration
Context, decisioning, prioritization and agents work from one live model of the customer and the business. Experience flows watch data changes, schedules and behavior, provision what should happen next, and feed engagement back in so each decision is better informed than the last.
NO APP
REDEPLOY
03
Adaptable channel delivery
Content, notifications, modular experiences and agent actions reach customers through the channels they already use. Everything evolves without app redeployment, composing into existing sections and pages — and APIs, SDKs and webhooks extend the same delivery path to any surface you run.

Three layers that extend the stack you already run

Flybits Experiences & Delivery
Participatory experiences
Dynamic UI
Content & messaging
Full app pages
Offers
Notifications
Webhooks
AI-assembled content
Agentic interfaces
SDKs
Flybits Context & Intelligence
Decisioning
Prioritization
Agents
Flybits Chronicles
Any Model
Flybits Intelligence Engine Preferences Goals Customer intent Risks Life events Relationships Segments Business goals Products Offers Eligibility Channels Location Device state App activity Connectivity
CUSTOMER ENTERPRISE DEVICE
{{ nodeTitle }}
{{ nodeBody }}
Flybits Data Orchestration
SECURITY & GOVERNANCE SIGNED AUTH TOKENIZATION CONSENT-AWARE AUDITABLE
SEGMENTS
TRANSACTIONS
PRODUCTS
CORE BANKING
DWH
CRM
CDP
CMS
PARTNER DATA
LEARN MORE ABOUT PLATFORM CAPABILITIES

Want to talk through how this fits your stack? Get in touch with our team.