ARE YOU READY FOR PERSONALIZATION?
Turn data into personalized engagement
You have many systems and generating more and more data every day, coming from CRM solutions, partners, transactions etc. Wouldn’t it be great if you combine your data with 3rd party, open sources and signals from your customers’ devices to extract actionable insights to power personalized customer engagement at scale? And all this at scale in a consent-based, privacy protected way with no interoperability concerns?
-
EXTERNAL
Partner/3rd
Party DataINTERNAL
Bank's DataSavings
Cards
Account ballance
Investments
Seach history
PUBLIC
Customer
Device(s)Social media
Subscriptions
Weather
Education
- Customer
ExperienceWifi
Time of day
Location
Battery %
Elevate, supplement, and unleash your datasets
The Flybits Control Tower acts like a layer surrounding disparate data sources, unifying owned, third party and device data to extract signals for triggering contextual personalized engagements. Our connectors allow for everything from cloud to cloud integrations to APIs and batch .csv uploads. The magic isn’t the data; it’s in the customer engagements you can power with it.
Flybits is the connective tissue between internal & external data, so we can understand customer needs & behaviors, & deliver highly personalized experience to them.
—Rizwan Khalfan
Chief Payments & Digital Officer
TD Bank
Intelligence engine
Breakthrough data silos and enable better data ecosystem access across your organization and beyond, giving you a more robust, real-time view of your customers.
Decrease costs
With simple and flexible data ingestion, avoid a costly integration process that requires significant resources and can take months to get to market.
A scalable data layer
Create data uniformity with a single integration layer for all data streams. Build repeatable experiences at scale, no matter what stage of the data journey you’re on.
Consent-based and secure
Be the trusted data hub for your customers, protecting their data like you protect their money while enabling them to choose what data to share without compromising service.
Intelligence engine
Breakthrough data silos and enable better data ecosystem access across your organization and beyond, so you can have a stronger, real-time view of your customers.
Decrease costs
With simple and flexible data ingestion, avoid a costly integration process that requires significant resources and can take months to get to market.
A scalable data layer
Create data uniformity with a single integration layer for all data streams. Build repeatable experiences at scale, no matter what stage of the data journey you’re on.
Consent-based and secure
Be the trusted data hub for your customers, protecting their data like you protect their money while enabling them to choose what data to share without compromising service.
Elevate, supplement, and unleash your data
The Flybits data layer unifies numerous disparate datasets, translates data signals into insights, and drives experiences and engagement relevant to your customers’ context, needs or interests.
Need to add or experiment with a new dataset? The flexibility and scalability of the Flybits system means it takes us as little as a day to do what would take weeks or months of re-engineering a data infrastructure.
Launch a consent-based data ecosystem with your financial institution as a hub
Customer-led experiences designed for the data economy
Transform your digital channels by delivering contextually relevant interactive and value creating experiences matched to customer needs and interests.
Supplement your customer data with a unifying data layer without privacy, interoperability or data movement concerns and complexities.
Accelerate your time to market with a suite of intelligent experience templates that map customer needs to your business objectives.
Elevate your customer experience design capabilities
Drive up to 30% in incremental sales and improve marketing ROI by up to 22% with personalized onboarding and activation experiences
Increase engagement rates by 20-30% by securely delivering relevant and valuable card experiences across the customer lifecycle
Go live in record time with a one-time integration that can have you up and running in less than 12 weeks